28 - 31 AUGUST 2024

Jakarta International Expo, Jakarta - Indonesia

Visitor’s FAQ

Q1. Am I eligible to attend?

Water Indonesia opens to Business / Trade Visitors, and Individuals Seeking Business and Investment Opportunities mainly in water industry and waste treatment. See the event information here

Q2. Where is the show located?

The show is located at Jakarta International Expo, Kemayoran – Jakarta. Click here for the detail of this venue.

Q3. What are the show hours?

10.00 – 18.00 / 28-29 Aug (Wed – Thu)

09.30 – 18.00 / 30 Aug (Fri)

10.00 – 17.00 / 31 Aug (Sat)

Q4.How do I register as a visitor for the exhibition?

You can register once the registration is open.
We highly recommend you to pre-register online to avoid queuing.

Q5. Do I have to pay an entrance fee to attend the exhibition?

Attendance for the exhibition is complimentary for visitors.

Q6.I did not receive any pre-registration confirmation email. How do I check the status of my registration? / I lost my pre-registration code. Can you re-send it to me?

Our office representative will be happy to assist you regarding this issue. Click here to contact our event team.

Q7. I have already registered last year; can you do it on my behalf?

All visitors (repeat and/ or new) are required to register for the show.

Q8. I have already pre-registered, but I can no longer attend the show due to unforeseen circumstances. Can I give my code to my colleague?

Each code is assigned to each individual visitor. All visitors are required to register for the show.

Q9. When I will receive my visitor badge?

Once the online registration is open, visitors who already pre-registered will receive their online badge right away. For those who do registration onsite, you will get your badge at the show through your mobile or email confirmation.

Q10. Is the badge valid for all four days of the show?

All visitor must have their own online badge.

Q11. I do not have business card. Will I still be able to attend the show?

Every business / trade visitor or individuals seeking business and investment opportunities are welcome to visit Water Indonesia, subject to admission guidelines.

Q12. Is there a dress code to enter the exhibition?

Please refer to this link.

Q13. Water Indonesia 2024 will follow health & safety procedures during show days?

Yes, we will follow all health & safety procedures recommended by the Government. And we will also adapt Informa Markets “All Secure” guides to conduct the show in a safe environment. For more information, please contact our event team.

Q14. I want to receive event updates. How do I go about doing so?

You can receive event updates by filling in your details and email address here.

Q15. Will Water Indonesia 2024 be conducted in Hybrid format (a combination of physical & Virtual show)?

Water Indonesia 2024 will be held in a physical show. However, some of our pre-event programmes will be held virtually. Please refer to this link to see our virtual agendas.